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Why It’s Important to Track Communication Statistics in The Workplace

Communication Statistics In The Workplace ​ can be the worst and most surprising of all information that an individual can receive. Understanding this can prove to be the key to improving workplace productivity, as well as reducing employee turnover. Most businesses look at communication as a simple problem and one that can be solved with training and new software. However, it doesn’t always work that way and there are many communication issues that can be improved through statistics. This is because employees not only understand the purpose behind communication, but they also view the numbers in a different light than management.

If you were to include all the workers that have no direct contact with customers in your company then the number would likely reach into the thousands. It stands to reason, therefore, that there are many other workers that can be categorized under the realm of the general public that are directly affected by workplace communication issues. The most common of these situations are listed below. These are:

With so much emphasis being placed on increased productivity as a result of improved service and product, it becomes easy to see why Intranet Communications Plan can be such an important part of understanding overall workplace productivity trends. If you want to increase the overall level of overall productivity in your company, then you have to understand where your employees stand in relation to one another. You may be surprised to find out that some of your most productive workers are not doing anything especially difficult. These executives might not even be aware of the communication statistics that show them falling behind other coworkers on a regular basis.


When it comes to communication in the workplace, both upper management and lower level employees have become far too dependent on email for everything. Although it is very convenient, it is not always effective and this is a main cause of lost productivity. Many executives actually do not check their email more than once or twice during the course of an entire day and if they were to do so, they would lose the valuable time that could have been spent in more constructive ways.

Another reason why communication has become such a secondary means of communicating in the workplace is that many employees either do not feel comfortable with emails or do not know how to use emails in order to effectively communicate with their peers. This is a major cause of lost productivity in both departments because employees cannot find their colleagues, and colleagues cannot find the employees. If the vast majority of your workforce does not feel comfortable with email and cannot consistently find their colleagues with whom they need to communicate, then you are losing a tremendous amount of productivity in your workplace. You must realize that having a group of employees that are absolutely not able to communicate with each other is a major cause for overall frustration in both departments.

It is also helpful to keep in mind that statistics have shown that most employees will only read business correspondence that is sent through the company mail server. There are a surprisingly large number of employees who only check their inbox on a daily basis when it comes to business correspondence. Furthermore, the average employee spends approximately 7 seconds per email that they open. If you only have one or two percent of your employees opening business correspondence on a daily basis, then you are losing a tremendous amount of productive time through inefficient use of business correspondence.

The final example of a workplace where communication is losing productivity through lack of engagement is at the level of the company’s website. Most large corporations spend a significant amount of their advertising budget on marketing their website to new employees and to current employees. However, these statistics have proven that if you make more of an effort to reach out to your employees through social media outlets like Facebook or Twitter, then you will see a significant increase in overall productivity.

Surveys have indicated that the majority of workers are satisfied with the way that they are working today. However, this satisfaction, while it may come from working in an organized, efficient workplace, does not seem to be causing workers to be as engaged as they could be. If you put these studies into perspective, it becomes clear that a major obstacle to productivity within businesses is not being able to create an interest in staying on top of emails and other written communication. If you want your employees to be as engaging as possible, then you need to make sure that you spend a significant amount of time on making sure that they are regularly communicating with you.

  • steve rogers
  • Sep 28 2021
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