Currently there is a limit to 299 characters per response to comments on Instagram through the Later conversations feature. If you respond to a comment on Instagram directly, there is no limit (at least that I've hit) to how long the response can be.
I have a lot of customers asking for directions via Instagram, and I used to copy and paste canned responses before using Later since many of them are FAQ's, however now within Later's conversation feature, responses that are slightly longer than 299 characters for more in-depth instructions require me to sift through and respond on a phone.
It would be great if this could be addressed so I, and others like me, can do everything in Later rather than sift through which inquiries can be addressed in Later and which require longer responses. Thank you!